Employee perception on the effectiveness of performance appraisal system at the Teachers’ Service commission, Kenya

Abstract

The objective of this study was to investigate employee perception of the effectiveness of performance appraisal system at the Teachers Service Commission, Kenya. The study adopted a descriptive survey of the Teachers’ Service Commission. The researcher collected primary qualitative data from employees of TSC. Stratified and simple random sampling techniques were applied in arriving at the sample size. The sample size for the study was 49 respondents out of 3000 employees and the researcher managed to collect data from all the 49 respondents. The study established that the performance appraisal system used by the Teachers Service Commission is simple and has been consistent over time. All the employees of the commission are subjected to the same standards as far as the performance appraisal system is concerned. However, it is clear that the system does not seem to involve all the employees during the development process. It also has a number of loopholes that encourage subjective evaluation of the employees. They include: lack of knowledge of the appraisee, lack of clarity on the parameters used, lack of communication to enhance feedback on performance, personal differences between appraiser and appraise and collective responsibility in organizational activities. The study recommends that the entire system needs to be overhauled since it has some loopholes that need to be addressed. The study also recommends that the performance appraisal system needs to be reviewed in order to ensure that it is based on ideals that are more realistic