The Perceived Relationship Between Job Satisfaction and Organizational Commitment Among Community Based Organizations in Mathare Constituency in Nairobi, Kenya

Abstract

Job satisfaction is an important determinant of the level of organizational commitment that is exhibited by employees in a particular organization. The purpose of this study was to establish the perceived relationship between job satisfaction and organizational commitment among community based organizations in Mathare constituency in Nairobi Kenya. The study took the form of a descriptive cross sectional survey of community based organizations in Mathare constituency. The population of the study included all the community based organizations operating in Mathare constituency. The sample size involved 110 respondents. Primary data was collected for the study from employees of 24 CBOs through questionnaire in form of job satisfaction index and organizational commitment. The data collected was analyzed using descriptive statistics. The findings reveal that there is low perceived job satisfaction among the employees of community based organizations operating in Mathare constituency in Nairobi. This manifests itself in form of unfair pay for work done, inequitable distribution of duties and responsibilities, subjective judgments from supervisors, lack of fair rules to guide operations and lack of recognition when one performs better. Employees who are not satisfied with their jobs have low organizational commitment as they are more likely to leave the organization any time an opportunity arises. They also don’t have any attachment with the organization since they do not feel as part of the organization. Low job satisfaction leads to low organizational commitment. The study recommends that the community based organizations should establish ways of improving job satisfaction among their employees in order to enhance organizational commitment.