| dc.description.abstract | The adoption and application of information technology is essential to reform healthcare
and meet the needs of patients in the coming decades. By harnessing the power of
information technology for the health care field, we can enhance the effectiveness of the
care we provide patient safety, increase workforce productivity and satisfaction,
streamline payment-billing and administrative systems, and meet consumer expectations
for service and access to information. Thus, the purpose of this study was to investigate
the factors influencing the adoption of information system (IS) in service delivery at all
departments in hospitals. The objectives of this study are; to examine the influence of the
staff Information and Communication Technology literacy on the adoption of information
system in healthcare service delivery in private hospitals in Kiambu County ,to establish
the influence of information system characteristics on the adoption of information system
in healthcare service delivery in private hospitals in Kiambu County, to establish the
influence of the external pressure on the adoption of information system in healthcare
service delivery in private hospitals in Kiambu County and to establish the influence of
the Top management innovativeness on the adoption of information systems in healthcare
service delivery in private hospitals in Kiambu County. Based on theories from the
technology adoption literature, a conceptual framework for the adoption of information
systems in healthcare service delivery has been developed. This study was conducted In
Kiambu County. Questionnaires were distributed through drop and pick method and post
office mail to all the participants in the study. The result of this study revealed that the
staff information and communication technology literacy significantly influences
adoption of information system. The study also revealed that information system
characteristics influences information systems adoption. On the influence of the external
pressure, the study revealed that external pressure does not influence adoption of
information systems adoption. This study recommends that information systems be
incorporated in the curriculum for all the courses as it is an important factor that
influences information systems adoption. The study further recommends that
organizations should continuously train their staff on the emerging technologies as this
can help in the adoption of new information systems. | en_US |
