| dc.description.abstract | This study aimed at ascertaining how resource management influences implementation of
projects in the telecommunication Industry in Kenya with a deliberate focus on the Global
System of Mobile Communications (GSM) companies in Kenya. The study specifically
sought to assess the effect of the four facets of resources (Human resources, financial
resources, time and technology) with regards to project management in GSM companies and
to reveal the influence of appropriate resource management on successful project
implementation. The four main objectives of the study were to determine the influence of
human resource management, financial management, time management and technology
management on implementation of projects in GSM companies. The literature review
discusses broadly the trends in GSM technology and its adoption in the four main GSM
companies in Kenya (Safaricom Limited, Airtel Kenya, Orange Telkom and Yu/Essar
Telecom) and further the four facets of resources (human, financial, time and technology)
influencing implementation of Projects in GSM companies in Kenya and discussing further
the dependency theory in relation to resource management. The target population comprised
of the four main GSM companies in Kenya consisting of fifty project team members involved
in the day to day running of projects. In view of the target population, the researcher saw it
appropriate to treat the entire population as a study group. The study adopted a descriptive
survey design and relied on data collected through a questionnaire structured to meet the
objectives of the study. The questionnaires were hand-delivered to the respondents within
reach and emailed to those who could not be reached within the appointed time. The
responses were then collected and emailed at an agreed date. Instrument’s validity was
checked by use of content validity and research instrument’s reliability done using split half
technique that obtained a coefficient of 0.869. Data was analyzed through organizing
responses in the themes as per the objectives of the study. Descriptive statistics was used to
show the trend between the variables. Frequency tables, Chi square tables and percentages
were used to describe, organize and summarize collected data. The variables were subjected
to correlation analysis and the Software Package for Social Sciences (SPSS) was used to
analyze data. The ethical issues related to the study were addressed by maintaining a high
level of confidentiality of the information given by the respondents. The study found that
awareness on importance of resource management is carried out among GSM companies in
Kenya and that the four facets of project resource management (Human, Financial, Time and
technology) to a great extent influence implementation of projects. The study also revealed
that technology is still poorly managed as a great percentage of the respondents indicated that
databases are managed manually and project management softwares are put to little use. The
study recommended that the management should be realistic about the project scope,
timelines and resources and in turn offer their support throughout the project life cycle to
ensure projects succeed. The study also recommended that GSM companies invest more in
project management software's and also offer quality training to turn around the success rate
of projects to admirable levels. | en_US |
