Influence of governance practices on employee job satisfaction at teachers service commission headquarters Nairobi, Kenya.
Abstract
The TSC has in the past endeavoured to mitigate employee job dissatisfaction through
seminars and workshops (training), team building and interdepartmental transfers, which
did not yield much in motivation. The study investigated the influence of governance
practices on employee job satisfaction at the Teachers‟ Service Commission headquarters
Nairobi, Kenya. The study was guided by the following research objectives. To
determine the influence of employee involvement in decision making on job satisfaction
at Teachers Service Commission, To establish the influence of remuneration on job
satisfaction of staff at Teachers Service Commission, To establish ways in which the use
of commendation letters influence job satisfaction at Teachers Service Commission and
To determine the extent to which employee training influences job satisfaction at
Teachers Service Commission. The study adopted descriptive survey and case study
design. The study targeted the clerical staffs who include the junior and lower cadre
staffs like the supervisors from the head office of the Commission A sample of 261
employees or 10% of the target population was considered. The study used
questionnaires for data collection. Regression model was used to investigate the
influence of governance practices on employee job satisfaction at the Teachers‟ Service
Commission headquarters Nairobi, Kenya. The study found that as employees are more
empowered their job stress decreases; that Money is a hygiene factor which doesn‟t cause
job satisfaction, finally the study found that Job satisfaction includes social recognition
which consists of personal attention, mostly conveyed verbally, through expressions of
interest, approval and appreciation for a job well done.The study recommended that
further research should be carried out to find out the hindrances to success in employee
job satisfaction. The study concludes that Job satisfaction includes social recognition
which consists of personal attention, mostly conveyed verbally, through expressions of
interest, approval and appreciation for a job well done.
Publisher
University of Nairobi
Description
Master of Education in Corporate Governance
Collections
- Faculty of Education (FEd) [5964]