Browsing Faculty of Education (FEd) by Author "80e434c9-27af-4a4b-a29b-572e2f4675c7"
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Influence Of Electronic Delivery Services On Customer Satisfaction In Savings And Credit Cooperatives, A Case Of Mwalimu National Sacco, Kenya
Tambasi, Joanne Ruth (University of Nairobi, 2019)ICT innovations have tremendously shifted the dynamics of service delivery in financial institutions which have similarly impacted in Savings and Credit Cooperatives. The purpose of this study was to investigate the influence ...