Browsing Faculty of Education (FEd) by Author "Gitu, Josiah W"
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Factors influencing business process improvement at Nairobi City Water and Sewerage Company in Nairobi County
Gitu, Josiah W (University of Nairobi, Kenya, 2012)Business process improvement is the holy grail of any company's operations. Many companies that undergo a process improvement programme have found that the application of process improvement techniques has lead to significant ...