Browsing Faculty of Education (FEd) by Author "Lesan, Anne CK"
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The influence of employee empowernment on implementation of ISO standards: a case of University of Nairobi, Kenya
Lesan, Anne CK (University of Nairobi, Kenya, 2011)The purpose of this study was to find out the influence of employee empowerment on implementation of International Organization for Standardization standards (ISO), and the focus was on front line staff. The study argued ...