Browsing Faculty of Education (FEd) by Subject "Postal corporation of Kenya"
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Strategic response by Postal corporation of Kenya to competition in the telecommunication sector in Kenya
(University of Nairobi, CEES, Kenya, 2011)Postbank's branch expansion programme has improved customer satisfaction except for limited cases on the rate of service at the arrival and service counters. The long customer queues and delays are a manifestation of slow ...