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Now showing items 3511-3520 of 3609
Customers' Perception of Service Quality in a Decentralised System in the Public Utility Sector in Kenya: the Case of Kenya Power and Lighting Company Limited
(University of Nairobi, 2003)
In Kenya and world over, service quality is being used as a strategic tool to cut a competitive
edge in the market place. Banks, supermarkets, merchant ventures, hospitality industry, to
mention just a few, have widely ...
Budget Implementation in the Public Sector: the Case of the Office of the President
(Univesity of Nairobi, 2002)
This study sought to document the extent of implementation of the budget of the Office of the President, to assess the accuracy of the revenue estimates, as it is the main facilitator of budget implementation, and to develop ...
Environment as a Moderator of the Relationship Between Business Strategy and Performance:a Case of Small and Medium Enterprises in Kenya
(University of Nairobi., 2003-09)
For Kenya, integration into the global economy through economic liberalization, deregulation, and
democratization has been seen as the best way to overcome poverty, unemployment, dismal
economic growth and general decline ...
A Study on the Challenges in the Regulation of the Insurance Industry in Kenya
(University of Nairobi,, 2003-10)
The Kenyan insurance industry has experienced regulatory setback in the recent past.
Over the past few years, the industry experienced rampant cases of unethical
competition, low market capitalization, a drop in the level ...
Understanding Hospice Volunteer Markets in Kenya
(University of Nairobi,, 2000)
This study has two major objectives:
(i) The first objective sought to determine those demographic and psychographic variables that serve intensives or disincentive for an individual's volunteer behavior.
(ii) It also ...
Information Technology Planning Practices in Kenyan Banks
(Univesity of Nairobi, 2001)
The principal objectives of this study were to find out how commercial banks in Kenya carry out planning for information technology and the factors that they consider in doing so.
The study covered ...
The Influence of Perceived Quality Attributes on the Choice of Animal Feeds: Case of Nakuru District
(University of Nairobi., 2002-10)
This study sought to investigate the effect of perceived quality attributes on the choice of animal
feeds brands. It was carried out between April 2002 and October of the same year. The sampling
frame comprised of ...
Factors Influencing Women's Political Participation in Kibera Division, Nairobi
(University of Nairobi, 2001)
This study examines some of the factors influencing
women's political participation in Kenya by focusing on
women's participation In civic and parliamentary elections
in Kibera division of Nairobi. It also examined ...
Strategic Change Management Practices in Kenyatta National Hospital
(University of Nairobi, 2004)
The Public Health Institutions have not been spared the environmental changes. Through
the process of strategic change, public health institutions seek to reposition themselves in
order to create new competences and ...
Women and sustainable slum upgrading: a Case study of Kibera-soweto slums
(University of Nairobi, 2004)
The primary goal of this study was to investigate women and sustainable slum upgrading,
with special reference to women living in Kibera-Soweto village.
It is ironic to note that the most elemental need shared by all ...