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Challenges and strategies of small and micro enterprises in industrial area of Nairobi, Kenya
(University of Nairobi,, 2013-11)
Small and micro enterprises (SMEs) play an important role in the Kenyan economy. According to the Economic Survey (2006), the sector contributed over 50 percent of new jobs created in the year 2005. Despite their significance, ...
Impact of human resource strategies on employee performance among insurance companies in Kenya
(University of Nairobi, 2013-10)
The field of human resources management is rapidly undergoing transition as
organizations change. As a result HR is increasingly being viewed more in its rightful
strategic role rather than the traditional roles of ...
The effect of selected macro-economic variables on bond market development in Kenya
(University of Nairobi, 2013-11)
This study sought to investigate the effect of selected macro economic variables on bond
market development in Kenya. Studies done have focused on the corporate bond market
and given that the bond market in Kenya is still ...
After sale services, customer satisfaction and loyalty In automotive industry of Kenya
(University of Nairobi, 2013)
To be successful, organizations must look into the needs and wants of their customers. Customer
satisfaction is important because many researchers have shown that it has a positive effect on
organization's profitability. ...
Matumizi ya usonde nafsi na usonde jamii: mtazamo wa uhusiano
(2013)
MUHTASARI
Utafiti huu umeshughulikia matumizi ya usonde nafsi na usonde jamii katika mawasiliano ya
walimu na wanafunzi wa Kiswahili. Tumetumia nadharia ya uhusiano kwa sababu ya sifa ya
usonde ya kutegemea muktadha ...
The extent to which service mix elements have been applied by industrial service firms in Nairobi Kenya
(2009)
This study was conducted to investigate the extent to which service mix elements are
used by industrial services providers in their quality service delivery and also to
determine the importance rating of the service mix ...
Effect of risk based audit on financial performance of deposit taking microfinance institutions in Kenya
(University of Nairobi, 2013-10)
The purpose of the study is to trace theeffect of risk-based audit on financial performance
of DTMFIs in Kenya. Correlation research design was adopted in the investigation in
which quantity data was collected and analysed ...
Multiple mediation and conflict resolution: the case of Kenyan`s post-electoral conflict (2007/2008)
(University of Nairobi, 2014-09)
Conflicts are experienced in different parts of the world. Kenya experienced a violent conflict in
2007/2008 after a disputed presidential election. There were some mediation attempts to resolve
the crisis but the parties ...
Relationship between service quality and customer satisfaction in retail banking in Kenya
(University of Nairobi, 2014)
This study had the overall objective of establishing the relationship between service
quality and customer satisfaction in retail banking from banking institutions
perspective in Kenya. The study was carried out through ...