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A survey on the adoption of online credit operations by commercial Banks in Kenya
(University of Nairobi, 2008)
The proliferation and rapid advancements in technology based systems especially those
related to the Internet have lead to fundamental changes in how organizations interact
with customers. It was found that this trend ...
The Relationship between corporate governance Practices and performance: The Case of banking industry in Kenya.
(University of Nairobi, 2008)
The study as emphasized in the problem statement was to establish relevance between key governance
tenets of transparency, disclosure and trust in influencing performance of banking institutions.
In the design of data ...
Strategy implementation in Kenya Commercial Bank
(University of Nairobi, 2008)
Strategy implementation is an enigma in many companies. The problem is illustrated by the
unsatisfying low success rate (only 10 to 30 percent) of intended strategies (Raps and Kauffman,
2005). The primary objectives are ...
Challenges in implementing electronic banking strategy by commercial banks in Kenya
(University of Nairobi, 2007)
Electronic or online banking is the newest delivery channel to be offered by the retail
banks in many developed countries and there is wide agreement that this channel will
have a significant impact on the market. Kenya ...
Employee Perception of Change Management at K-rep
(University of Nairobi, 2007)
Change management is the process, tools and techniques to manage the people side of business.
Change is required to achieve the required business outcome and to realize that business change
effectively within the social ...
A Survey on the Relationship Between Technology and Service Quality in the Banking Industry in Kenya
(University of Nairobi, 2007)
The use of technology has become prevalent in the current banking institutions. Due to the
competitive nature of this industry, almost every bank is embracing technology to increase its
competitiveness. This study ...