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Now showing items 21-30 of 33
Strategies employed by commercial Banks in Kenya to build competitive advantage
(2010-11)
This study was set out to investigate the strategies employed by commercial banks
in Kenya to build competitive advantage. Strategy sets out the mission of the
company, which, ideally, is in line with the values and ...
Strategic response to the global financial crisis of 2008 in selected major commercial banks in Kenya
(2011-10)
The major objective of this study is to identify the strategic responses by the selected
major commercial banks in Kenya to the recent global financial crises of 2008. Many
banks in other parts of the world were negatively ...
The influence of human resource management practices on financial performance of commercial banks in Kenya
(2012-08)
The financial/banking sector is human capital intensive since it relies heavily on its human resource capital to offer services to its clients. This implies that the human capital plays a critical role in order for the ...
Knowledge management practices by commercial Banks in Kenya
(2011-11)
As the global economy fast transitions into a knowledge-based economy, there is need
to develop a knowledge policy at the national as well as industry level to guide the
various economic agents on knowledge management ...
Determinants of commercial banks interest rate margins in post-war Liberia
(2011)
The role of commercial banks is vital to jump start the economy as many citizens are engaged in
commercial activities to meet the needs for their families. Also, macroeconomic phenomenon in
the economy affects the interest ...
Effects of direct sales strategy as a strategic response to the performance of commercial banks in a changing competitive environment in Kenya
(2011-08)
The purpose of this study is to examine effects of direct sales strategy as a strategic
response to the changing and competitive banking environment in Kenya, hence the
findings from this study can be used by other firms ...
The effects of technological innovations on the financial performance of the commercial banks in Kenya
(2010-11)
A fundamental assumption of much recent research in operations improvement and operations
learning has been that technological innovation has a direct bearing on performance
improvements (Upton and Kim, 1999). This study ...
Adoption of Risk Management by Commercial Banks in Kenya
(2010-11)
The banking sector plays are very important role in the economy and the stability of the
sector can not be over emphasized. Central bank of Kenya is mandated to regulate the
industry. By the end of 2009 there were 44 ...
Adoption of Call Centers as a Source of Competitive Advantage by Commercial Banks in Kenya
(University of Nairobi,, 2012-11)
The purpose of this study was to determine the competitive advantage offered by call
centers, casing on commercial banks in Kenya. This study was guided by the following
research objective: to establish whether call ...
Competitive Strategies Adopted by Kenyan Commercial Banks to Attract and Retain Corporate Customers
(University of Nairobi, 2011-11)
This project investigates the competitive strategies that the Kenyan commercial banks adopt
to attract and retain corporate customers.
The research uses theoretical frameworks that have been drawn from the literature on ...