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Factors That Determine Perceived Quality of Service in the Insurance Industry in Kenya: the Case of Nairobi Province
(University of Nairobi,, 2003-10)
The decline of economic conditions in Kenya in the recent past has lead to compromise
in enforcement of standards both in the private and public sectors. For example, law
enforcement has declined, private developers of ...
Investigation of Public-private Partnerships in Health Care Delivery in Nakuru District, Kenya
(University of Nairobi,, 2003)
Over the past decade some of the best enterprises in the world have adopted the
practice of continuous improvement. Partnership sourcing has been attributed as one of the
success factors of such ventures which builds on ...
Customers' Perception of Service Quality in a Decentralised System in the Public Utility Sector in Kenya: the Case of Kenya Power and Lighting Company Limited
(University of Nairobi, 2003)
In Kenya and world over, service quality is being used as a strategic tool to cut a competitive
edge in the market place. Banks, supermarkets, merchant ventures, hospitality industry, to
mention just a few, have widely ...
Environment as a Moderator of the Relationship Between Business Strategy and Performance:a Case of Small and Medium Enterprises in Kenya
(University of Nairobi., 2003-09)
For Kenya, integration into the global economy through economic liberalization, deregulation, and
democratization has been seen as the best way to overcome poverty, unemployment, dismal
economic growth and general decline ...
A Study on the Challenges in the Regulation of the Insurance Industry in Kenya
(University of Nairobi,, 2003-10)
The Kenyan insurance industry has experienced regulatory setback in the recent past.
Over the past few years, the industry experienced rampant cases of unethical
competition, low market capitalization, a drop in the level ...
The Relationship Between Price to Book Value Ratio and Financial Statement Variables - an Empirical Study of Companies Quoted at the Nairobi Stock Exchange
(University of Nairobi, 2003)
The study set out to establish the relationship between price to book value ratio
and dividend payout ratio, return on total assets, return on equity, return per
share, dividend per share and growth rate of earnings after ...
A Survey of the Impact and Challenges of Business to Business (B2b) E-commerce in Kenya: a Case of E-sokoni
(University of Nairobi., 2003-10)
"Technology is reshaping economies and transforming
business and consumers.
This is about more than e-commerce, or e-mail, or e-trades.
It is about the "e" in the economic opportunity"
- William Daley
This study ...
Archaeological Storage Organization and Management. A Case Study of Fort Jesus Museum, Mombasa Kenya
(University of Nairobi,, 2003)
This report presents a study done in the Fort Jesus museum on the archaeological storage
organization and management and how this is likely to lead to deterioration of collections.
The research sought to answer the ...
Pest Infestation and Conservation of Ethnographic Collections With Specific Reference to Skin and Wooden Materials: a Case Study of Village Museum, Dar Es Salaam
(University of Nairobi, 2003)
The purpose of the study was to investigate why and how skin and wooden ethnographic
artifacts are infested and what was being done to combat the problem. Hence, the study
aimed at identifying insect pests, which damage ...
The Role of Climatic Factors in the Deterioration of Immovable Cultural Heritage: a Case Study of Tanga Coastal Region
(University of Nairobi,, 2003)
The purpose of this study was to investigate how climatic condition leads to the
deterioration of immovable cultural heritage along the coast of Tanga. Therefore, study
aimed at finding out whether climate was the factor ...