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Now showing items 421-426 of 426
The Process and Experience of Implementing the Balanced Scorecard Technique: a Case Study of Stanbic Bank Ltd, Nairobi
(University of Nairobi, 2002)
This study aims at establishing how the Balanced Scorecard as a Performance
Measurement tool was implemented at Stanbic Bank, Kenya. The Balanced Scorecard is
a new Management technique for measuring business performance ...
Social Media as a Competitive Strategy in Customer Care by Mobile Telecommunication Firms in Kenya
(University of Nairobi, 2012-11)
This study sought to examine how the mobile telecommunication firms in Kenya have leveraged on use of social media in customer care as a strategic competitive advantage. Emphasis was put on how social media is being employed ...
A Social Audit of Disaster Preparedness, Plans and Structures in Kenya
(2008-09)
Kenya like other countries in Africa is afflicted by various disasters most of which
are climate related. These disasters are triggered by such hazards as drought,
floods which are climate related. The country is also ...
Maintenance Management of Automatic Teller Machines and Operations Performance of Commercial Banks in Kenya
(University of Nairobi, 2022)
This study aimed to understand the MM practices adopted by ATM channels and operational performance of commercial banks in Kenya. The theories used in the study were: system theory, reliability theory and transaction cost ...
Communication, socio-economic and cultural factors influencing campaigns against drugs and substance abuse among youths in Kenya: a case study of High school students in Nairobi
(2007)
This study sought to examine the communication, socio-economic and cultural factors
influencing campaigns against drugs and substance abuse with a particular focus on
students in high schools in Nairobi. In particular ...
Efficacy of the Cyber Security Legal Framework in Addressing Cybercrime: A Focus on Kenya
(University of Nairobi, 2022)
Internet access has considerably increased globally and in Kenya over the last decade. The widened internet reach catalysed the shift of service provision to the cyberspace. Government services (education, human resource, ...