| dc.contributor.author | Ndirangu, Bernard Njoroge | |
| dc.date.accessioned | 2015-09-15T06:43:11Z | |
| dc.date.available | 2015-09-15T06:43:11Z | |
| dc.date.issued | 2015 | |
| dc.identifier.citation | A research project submitted in partial fulfilment of the requirements for the award of a degree of master of business administration (finance), School Of Business, University Of Nairobi | en_US |
| dc.identifier.uri | http://hdl.handle.net/11295/91020 | |
| dc.description.abstract | Innovations such as mobile banking are developed to provide solutions to existing challenges.
Although mainly driven by futuristic technology, such solutions are expected to alleviate
contemporary issues. In this study, the effect of mobile banking on the performance of
commercial banks in Kenya was studied. The descriptive study aimed at identifying the specific
effects of adoption and increased usage of mobile banking. The research was performed through
a census study of 44 banking institutions in the country focused on establishing the extent to
which metrics of financial performance. Through linear regression, the study focused on changes
in the volume of deposits and withdrawal, value of loans uptake, payments of utilities, statements
requests and funds transfers. The survey resulted to collection of data for 34 of the prospective
44 banking institutions. Through the regression model indicated, the data was analysed.
Descriptive statistics indicated that mobile banking had a positive effect on the performance of
banking institutions across all variables. ANOVA tests indicated that the effects of mobile
banking were statistically significant in predicting the performance of commercial banks in
Kenya. Correlation tests indicated a weak positive correlation between the performance of
banking institutions and mobile banking in the country. It was thus concluded that mobile
banking was fast becoming an integral part of banking in the country, and still presented great
potential in its ability to influence the performance of the commercial banks in the country.
Future studies focusing on the performance of specific banking institutions spearheading mobile
banking is necessary to eliminate the pitfalls and effects of smoothing | en_US |
| dc.title | The effect of mobile banking on financial performance of commercial banks in Kenya | en_US |
| dc.type | Thesis | en_US |
| dc.type.material | en_US | en_US |
