| dc.description.abstract | Several theories have shown that there is a strong positive correlation between intrinsic and
extrinsic factors in the motivation of the employees at the work place. Motivated employees are
known to be productive and hence promote the performance of the company. This objective of
this study was to determine the influence of extrinsic factors; economic, environmental and
social factors on the motivation of employees following the case of Kenya Airways. This was a
cross sectional case study for Kenya Airways. The study adopted descriptive survey design. Both
qualitative and quantitative approaches were used. Employees of Kenya Airways were the
respondents in this study. The respondents were assessed using questionnaire having both open
and closed ended questions. Using a target population of 4002, a total of 233 employees were
sampled for this study. Data collected was cleaned, presented in tables and figures and presented
descriptively to represent responses collected in the study. Data analysis was performed using
SPSS v21. It was assumed that the respondents used would enable the generalization of the
findings to the study populations. Research findings revealed low implementation of the social,
economic and environmental factors at Kenya Airways. Inferential statistics revealed a
significant association between environmental, social and economic factors to the motivation of
employees at the Kenya Airways. It was concluded that the implementation of extrinsic
motivation factors in the company would be significant in increasing productivity, teamwork,
increase discipline, punctuality and as well as reduce absenteeism in the company. This study is
therefore hoped to inform on the policy formulation on employee motivation at Kenya Airways
and other companies in Kenya. Moreover, this study is also is also a contribution to the
knowledge, theory and practice on the relationship between social, economic and environmental
factors and motivation of the employees in Kenya | en_US |
