| dc.description.abstract | Development implies change and is applicable to organizations because organizations are
influenced by environment changes. The study aimed at establishing the organizational
development and survival of Kenya Post Office Savings Bank. The study was guided by
population ecology theory, evolutionary theory and complexity and system theory. This
research was conducted through a case study. Primary data was collected using an
interview guide which was administered to managers of Kenya Post Office Savings
Bank. An interview guide was used as it enables oral administration of questions in a
face-to-face encounter therefore allowing collection of in depth data. The qualitative data
collected was analyzed using content analysis technique. Content analysis uses a set of
categorization for making valid and replicable inferences from data to their context. The
responses from different respondents were compared and summarized according to the
objectives of the study. The study found organizational development has effects on
stakeholder’s expectations in Kenya Post Office Savings Bank on Tasks changes which
include job specialization, job enrichment, job redesigning, job enlargement, job
redefining and changes in working relationship. Technological changes include changes
in production process, new product, and product modification, a different system of
quality control, new employment and selection process, On the effects on financial
performance the study found that when employees of Kenya Post Office Savings Bank
are nominated in different workshops, and training sessions, the employee attitude and
behavior determine the seriousness in training and development programs in an
organization. The study further noted that environmental changes influence
Organizational development in Kenya Post Office Savings Bank primarily through its
products and services, but also that the change is socially responsible, is geared to various
relationships with other organizations make their mark on the social community to which
they belong. The study further found that of politics and power in organizational
development is a product of the changing nature of the global society and workplace and
the role of power and politics in this transformation in Kenya Post Office Savings Bank.
In addition, the power and influence of international organizations and the power,
authority, and autonomy inherent within organizations affects organizational
development positively. Internal capabilities of an organization influence survival of
Kenya Post Office Savings Bank. Such capabilities enable the organization to constantly
integrate and reconfigure itself by aligning to the organizational strategy and the
environment. The study found that organizational structure has an impact on
organizational development and survival of Kenya Post Office Savings Bank and
facilitates the emergence of, or resolution to, appended problems during organizational
development. Organizational structure allows understanding current roles, planning for
future roles by building capabilities, and using power and influence in a positive way. | en_US |
