Challenges of implementing change programmes at city council of Nairobi
View/ Open
Date
2011-08Author
Obwaya, Joyce B
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
Much of the previous research into the change programs has concentrated
generally on challenges of change management, management of strategic change
and management of change management process. This study therefore sought to
fill the existing research gap by carrying out a case study on challenges of
implementing change programs at City Council of Nairobi. The main objective of
the study was to investigate the challenges experienced by City Council of
Nairobi in implementing Change programs. The findings may be a general
reflection of what happens in local authorities’ country wide. This research was
conducted through a case study. The target population of this study was 16
number departments at the City Council of Nairobi. This paper utilized an
interview guide in data collection. This study collected primary data using a selfadministered
interview guide. The response received was analyzed by content
analysis. From the findings, the study established that majority of respondents
were aware of the change programs being implemented within the City Council
of Nairobi. The study further established that most of the respondents were in
agreement with the challenges in implementing the change programs in the
organization. This study therefore recommends that in order to avoid challenges
in implementing change programs within the City Council of Nairobi a review of
the organization’s strategic plan and the entire organizational structure needs to
be revised and a more hands on approach needs to be incorporated within the
organization and disseminated to all staff, who also need to be involved in the
decision making processes that take place within it..
Publisher
University of Nairobi
Rights
Attribution-NonCommercial-NoDerivs 3.0 United StatesUsage Rights
http://creativecommons.org/licenses/by-nc-nd/3.0/us/Collections
The following license files are associated with this item: