| dc.description.abstract | Strategy implementation is a process of transforming strategic intentions into actions. Successful
strategy implementation is critical in any organization. However it is the most challenging aspect
in strategic management process. This is because it requires the bringing together of the
resources needed, both human and capital, the structure, systems and other variables. Increased
business competitiveness and dynamic external environment have made it necessary for
corporates to rethink on their strategy thus corporates are forced to continually review their
strategic plans or formulate new ones to suit the environmental trend.The process of strategy
implementation is very critical to the success of both private and public undertaking however, it
poses a number of challenges which are triggered by sources external and internal to the
organization. The extent of such challenges depends on the type of organization and its
prevailing circumstances.This study focused on challenges faced by Municipal Council of Thika
in strategy implementation, a local authority which is a public entity mandated to offer services
to the local residents. The study also sought to establish the measures taken by the council to
overcome the challenges in strategy implementation.To achieve this primary data was collected
by way of personal interview that was guided by an interview guide. This was administered to
the departmental heads, who form part of the senior management of the council. Secondary data
was also considered and in this case the strategic plan was reviewed.The findings of the study
were that Municipal Council of Thika has embraced strategy implementation however; it faces
challenges from sources both external and internal to the organization. The key challenges
faced are; resource constraints both financial and human, unsupportive structures, unsupportive
culture, delays in strategy implementation, lack of appropriate policies and political interference
were all highlighted as a hindrance to effective strategy implementation. The findings of the
study also revealed that Municipal council of Thika has taken some measures to overcome the
challenges in strategy implementation. These include; outsourcing some activities where the
management is overwhelmed, sensitizing the civic leaders on their role as far as running the
council is concerned, educating the staff on quality service delivery, recruitment of competent
staff among others. The study however recommends that there is dire need to clearly define the
roles of the administration wing and civic wing as far as management is concerned. Civic leaders
need to be trained that their role is policy making and not implementation. This would
significantly reduce political interference and improve the process of strategy implementation. A
comprehensive human resource policy needs to be put in place that will address issues of
recruitment, motivation and continuous training of the staff. This will enhance capacity which
was found to be a major hindrance to strategy implementation. | en_US |
