Factors Influencing Health Workers’ Job Satisfaction in Public Hospitals: a Case of Kiambu Level Four Hospital in Kiambu County, Kenya

Abstract

Employees Job Satisfaction continues to be one of the key factors that determine the survival of the health sector in developing countries. Job satisfaction has been discussed widely and still continues to draw more attention. The purpose of the study was to investigate the factors influencing health workers’ job satisfaction in public hospitals a case of Kiambu Level 4 Hospital in Kiambu County, Kenya. The study was guided by the following research objectives: To establish how working conditions influence health workers’ job satisfaction in public hospitals a case of Kiambu Level 4 Hospital; To assess how health workers’ job description influence job satisfaction in public hospitals a case of Kiambu Level 4 Hospital; To determine how remuneration influence health workers’ job satisfaction in public hospitals a case of Kiambu Level 4 Hospital and to establish the influence of opportunity for personal advancement on health workers’ job satisfaction in public hospitals a case of Kiambu Level 4 Hospitals. This study employed a descriptive survey research design. The target population was 389 health workers who were categorized into top level, middle level management and lower level management. The sample was 198 employees which comprised of 9 top level management, 165 middle level management and 24 lower level management. Data for the study was gathered by using a self-administered questionnaire pertaining to employee job satisfaction. The study found a positive relationship between working conditions and health workers’ job satisfaction r = .774, N = 151. Findings also revealed that there was a significant and positive relationship between job description and health workers’ job satisfaction r = .712, N = 151. There was a significant and positive relationship between remuneration and health workers’ job satisfaction r = .711, N = 151. It was also revealed that opportunity for personal advancement influenced health workers’ job satisfaction r = .765, N = 151. Based on the study, it was concluded that there was a relationship between working conditions and health workers’ job satisfaction. The study also concluded that job description had an influence on employees’ job satisfaction. The study also concluded that there was a relationship between remuneration and health workers’ job satisfaction and that opportunity for personal advancement had a relationship with health workers’ job satisfaction in public hospitals a case of Kiambu Level Four. Based on the findings of the study it was recommended that the management of the Kiambu Level Four hospital should provide better working conditions for the lower level management to increase their job satisfaction. The Kiambu County Government should look for ways of improving remuneration for the lower level management so as to increase their job satisfaction and lastly the Kiambu County Government should provide opportunity for personal advancement among the lower level management employees so as to increase their levels of job satisfaction.