Perceived Factors Influencing Employee Work Performance in the Law Society of Kenya

Abstract

Optimum results of work performance in an organization rests at the back of employees who have to realize the importance of meeting the goals and objectives of an organization. Thus this study investigated the factors perceived to influence employees’ work performance in the Law Society of Kenya. A descriptive survey design was used. The target population included 30 staff of the Law Society of Kenya. The study used primary data which was collected by a semi-structured questionnaire. Data was analyzed using descriptive statistics and factor analysis. The study found that employee motivation, employee satisfaction, employee commitment and the employee competence are the four main factors which influences employees’ work performance at the Law Society of Kenya. Further established that supervisors conduct a survey of customer satisfaction frequently in Law Society of Kenya. Employee’s satisfaction improves employee motivation in the society and commitment of the staff determines their pay and staff are rewarded when involved in planning annually. The four major factors perceived to influence employee work performance were; employee motivation, employee satisfaction, employee commitment and employee competence. It was revealed that promotional opportunities influences employees satisfaction and supervisors also influences the performance in an organisations to a great extent. Staff ensure that organization strategies are implemented and organization competitiveness is high as they feel good about the organization and what it stands for. Further the study concludes that payment influences employee satisfaction, staffs are happy with co-worker’s relationship and staffs are satisfied with benefits they get from their work as well as job security in their organization. The study recommends that the Law Society of Kenya management should sustain rewarding processes and procedures to keep employees motivated in the work place. The Law Society of Kenya management should develop effective ways of motivating its employees such as increased payments, creating good working environment of employees and improving the security. Further research should be conducted on the perceived factors affecting employee performance of organisation in the private and public organization.