The Effectiveness of Competency Based Performance Review at Mantrac Kenya Limited
Abstract
The current Human Resource practices which includes performance management systems
is riddled with inadequate or ill-conceived systems which not only add to employee
problems but also end up affecting productivity and firm value. Employers are struggling
identifying a suitable performance management system which will not only be a tick the
box exercise but serve its actual purpose. The end result is an unmotivating must do
performance management system and which is completely misaligned with business
strategies and expectations. The research objective was to determine the effectiveness of
competency based performance review systems at Mantrac Kenya Limited. This study
adopted a descriptive research type of approach as it enables comparative analysis to be
done. The researcher targeted all the ninety-five (95) employees of Mantrac Kenya
Limited as a census survey. The researcher collected primary data which was used to
make inferences about competency based performance review system at Mantrac Kenya.
The quantitative data was analyzed with descriptive statistics such as mean scores and
standard deviations. This was supported by findings presented in graphs, pie charts, bar
graphs and tables for a quick glimpse. From the answers given by respondents, the
process and understanding of the competencies is thorough and well communicated. The
conclusions from the analyzed data was that the competency based performance review
system was effective at Mantrac Kenya Limited. The findings also support the need
ascertained in the recommendations for companies to seriously adopt the competency
based performance management systems
Publisher
University of Nairobi
Rights
Attribution-NonCommercial-NoDerivs 3.0 United StatesUsage Rights
http://creativecommons.org/licenses/by-nc-nd/3.0/us/Collections
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