The Effectiveness of Competency Based Performance Review at Mantrac Kenya Limited

Abstract

The current Human Resource practices which includes performance management systems is riddled with inadequate or ill-conceived systems which not only add to employee problems but also end up affecting productivity and firm value. Employers are struggling identifying a suitable performance management system which will not only be a tick the box exercise but serve its actual purpose. The end result is an unmotivating must do performance management system and which is completely misaligned with business strategies and expectations. The research objective was to determine the effectiveness of competency based performance review systems at Mantrac Kenya Limited. This study adopted a descriptive research type of approach as it enables comparative analysis to be done. The researcher targeted all the ninety-five (95) employees of Mantrac Kenya Limited as a census survey. The researcher collected primary data which was used to make inferences about competency based performance review system at Mantrac Kenya. The quantitative data was analyzed with descriptive statistics such as mean scores and standard deviations. This was supported by findings presented in graphs, pie charts, bar graphs and tables for a quick glimpse. From the answers given by respondents, the process and understanding of the competencies is thorough and well communicated. The conclusions from the analyzed data was that the competency based performance review system was effective at Mantrac Kenya Limited. The findings also support the need ascertained in the recommendations for companies to seriously adopt the competency based performance management systems