Influence of Strategic Change Management Practices on Performance of Kenya National Highways Authority
Abstract
In the whole world, the roads sub-sector provides an impetus in economic growth. The
sub-sector in Kenya has been majorly influenced by the promulgation of the new
constitution in the year 2010, globalization, communal sector changes, communication,
technology and human resource advancement, among other causes. In an ever-changing
inclusive environment, the authorization, composition and functioning of roads subsector
needs to be categorized, restructured and performance improved to ensure it is
focused, efficient and receptive to the wants of the people it is meant to serve. This study
examined the possible effects of strategic change management activities on the
performance at Kenya National Highways Authority. The study utilized case study
research design and content analysis in data analysis. Interview guide was formulated and
used to collect primary data. The findings indicated a constructive effect amid the
strategic change management practices and performance at Kenya National Highways
Authority and some of the challenges of strategic change management practices included
uncertainty, employee‟s resistance, strategic drift and pressures for change.
Publisher
University of Nairobi
Rights
Attribution-NonCommercial-NoDerivs 3.0 United StatesUsage Rights
http://creativecommons.org/licenses/by-nc-nd/3.0/us/Collections
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