Influence of Strategic Change Management Practices on Performance of Kenya National Highways Authority

Abstract

In the whole world, the roads sub-sector provides an impetus in economic growth. The sub-sector in Kenya has been majorly influenced by the promulgation of the new constitution in the year 2010, globalization, communal sector changes, communication, technology and human resource advancement, among other causes. In an ever-changing inclusive environment, the authorization, composition and functioning of roads subsector needs to be categorized, restructured and performance improved to ensure it is focused, efficient and receptive to the wants of the people it is meant to serve. This study examined the possible effects of strategic change management activities on the performance at Kenya National Highways Authority. The study utilized case study research design and content analysis in data analysis. Interview guide was formulated and used to collect primary data. The findings indicated a constructive effect amid the strategic change management practices and performance at Kenya National Highways Authority and some of the challenges of strategic change management practices included uncertainty, employee‟s resistance, strategic drift and pressures for change.