Effect Of Strategic Human Resource Planning On The Performance Of Safaricom Public Limited Company
View/ Open
Date
2019Author
M’Mbura, Moses Karani
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
Organizations have developed advanced human resource strategic plans that can be
formulated both implicitly and explicitly. It should be noted that strategic human
resource planning directly influences organizational performance. The purpose of
measuring organization performance is to assist in making judgement that lead towards
progress in meeting outcomes of set organizational strategic plans. Based on this
argument it can be stated that progress towards organizational goals can be attained by
studying an organization’s strategic human resource plans, and improving on them.
This formed the general objective of this study which was to establish the effect of
strategic human resource planning on the performance of Safaricom Public Limited
Company. The study was guided by two theories including the resource-based view
theory which explains how an organizations’ resources can be a source of competitive
advantage and the organizational performance theory which explains the principle goal
of an organization being profit maximization. In this study the research design that was
adopted was the case study which implied that the data collected was from one
organization. Data for this project was collected from primary sources through personal
interview. The data was analyzed using content analysis technique given its nature
being nature. The study sought to establish the effect of strategic human resource
planning on the performance of Safaricom Public Limited Company. Results revealed
that the effect was positive implying that human resource planning resulted to improved
organization performance. The study also concluded that organization strategy at
Safaricom guided HR planning to a great extent. This Further, the study concluded that
there existed internal and external factors which influenced the HR planning process.
The internal factors included organization structure, attrition, and change in technology
while the external factors included government policy and availability of skills. Based
on the study findings the study recommends that companies in the telecommunications
industry should embrace human resource planning. This is due to the fact that human
resource planning impacts organization performance positively. This would thus result
into improved performance through articulate recruitment and selection of employees
and improved employee productivity. Since this study was qualitative, the study
recommends that a similar study be conducted but adopt a quantitative approach. This
would help to clearly define the magnitude of effect of human resource planning on
organization performance. This would thus help companies that engage in human
resource planning to make informed decisions on what aspects they should put more
emphasis on.
Publisher
University of Nairobi
Rights
Attribution-NonCommercial-NoDerivs 3.0 United StatesUsage Rights
http://creativecommons.org/licenses/by-nc-nd/3.0/us/Collections
- School of Business [1411]
The following license files are associated with this item: