Human Resource Management Practices and Organizational Commitment in Five Star Hotels in Nairobi, Kenya
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Date
2019Author
Mbaya, Christine G
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
The skills and capabilities of people who are put to fruitful use can be a more important in
determinant of the country's long-term economic achievement and that of the company.
The purpose of the study was to assess the effect of human resource management practices
on the organizational commitment of five-star hotels in Nairobi, Kenya. Independent
variables were recruitment and selection, well-programs, promotions and transfers,
compensation, training and development, while organizational commitment was taken as
a dependent variable. The research was based on the theory of social exchange theory and
the theory of human capital. The research followed a descriptive cross-sectional research
design and multi-stage sampling techniques. Qualitative and quantitative data analysis
techniques have been used. The result showed that recruitment and choice in the five-star
hotels aligned the applicant's skills with the job demands. Findings also observed that
organizational training is adapted to the learning and development of workers and that hotel
compensation functions as a motivational tool for workers. The research concluded that
recruitment and selection along with training and development significantly impact on
organisation commitment of five star hotels in Nairobi. The research recommended that
the five star hotels should adopt the training and development so as to enhance competence
and growth.
Publisher
University of Nairobi
Rights
Attribution-NonCommercial-NoDerivs 3.0 United StatesUsage Rights
http://creativecommons.org/licenses/by-nc-nd/3.0/us/Collections
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