Internal Environmental Factors Affecting Organizational Productivity in the Kenya Power and Lighting Company Limited, Stima Plaza-headquarters Nairobi City County, Kenya

Abstract

In the current world today it is very important for organizations to observe their internal and external environment for the attainment of specific goals. Organization is the structured entity established to attain specific objectives by blending of different types of resources (Ahmad, 2010). Organizations function in a working environment system where the environmental factors can be internal or external. Many organizations have collapsed due to the effects of environmental factors and the managers must be responsive of these environmental factors, their relationship and their importance. The organization needs to consider its internal environment in order for it to succeed before taking any decisions. However Internal environment refers to the elements within the work environment, such as leadership styles, job designs, organizational culture, reward systems, motivation programs, organization by laws, organizational structure, staffing policies and training programs. When the organization provides its employees with better work and most conducive working environment they can perform extremely well, and it can take advantage of enhanced productivity in the form of cost reduction, which will contribute towards increased profits. Internal environment takes into account all elements that are originate from the organization, which are influenced and controlled by the organization (Porter, 1985). There is a mutual relationship between employee attitudes and organizations performance therefore, managers should pay close attention to the employee’s positive attitudes to enhanced profitability and productivity (Patterson et’al, 1997). The main objective of the research is to establish the extent of equitable application trends of reward systems or motivation, training programs, job design and structure in conformance with personnel management policies affect organizational productivity in the context of internal equity in the Kenya Power and Lighting Company Limited. It will also examine the effectiveness of utilization of reward systems or motivation, training programs, job design and structure that affect organizational productivity in the context of internal equity in the Kenya Power and Lighting Company Limited. The study will explore the standards of controlling process of electric energy supply to the competitive market and serviceability responses to customers’ requirements or needs respective to time, cost, quality, behavioral and productivity standards set by the Kenya Power and Lighting Company in conjunction with Energy and Petroleum Regulatory Authority.