Internal Environmental Factors Affecting Organizational Productivity in the Kenya Power and Lighting Company Limited, Stima Plaza-headquarters Nairobi City County, Kenya
Abstract
In the current world today it is very important for organizations to observe their internal and
external environment for the attainment of specific goals. Organization is the structured entity
established to attain specific objectives by blending of different types of resources (Ahmad, 2010).
Organizations function in a working environment system where the environmental factors can be
internal or external. Many organizations have collapsed due to the effects of environmental factors
and the managers must be responsive of these environmental factors, their relationship and their
importance. The organization needs to consider its internal environment in order for it to succeed
before taking any decisions. However Internal environment refers to the elements within the work
environment, such as leadership styles, job designs, organizational culture, reward systems,
motivation programs, organization by laws, organizational structure, staffing policies and training
programs. When the organization provides its employees with better work and most conducive
working environment they can perform extremely well, and it can take advantage of enhanced
productivity in the form of cost reduction, which will contribute towards increased profits. Internal
environment takes into account all elements that are originate from the organization, which are
influenced and controlled by the organization (Porter, 1985). There is a mutual relationship
between employee attitudes and organizations performance therefore, managers should pay close
attention to the employee’s positive attitudes to enhanced profitability and productivity (Patterson
et’al, 1997). The main objective of the research is to establish the extent of equitable application
trends of reward systems or motivation, training programs, job design and structure in
conformance with personnel management policies affect organizational productivity in the context
of internal equity in the Kenya Power and Lighting Company Limited. It will also examine the
effectiveness of utilization of reward systems or motivation, training programs, job design and
structure that affect organizational productivity in the context of internal equity in the Kenya
Power and Lighting Company Limited. The study will explore the standards of controlling process
of electric energy supply to the competitive market and serviceability responses to customers’
requirements or needs respective to time, cost, quality, behavioral and productivity standards set
by the Kenya Power and Lighting Company in conjunction with Energy and Petroleum Regulatory
Authority.
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- Faculty of Education (FEd) [5979]
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