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Now showing items 20811-20820 of 23183
Queuing Management Practices and Customer Satisfaction Among Mobile Phone Customer Care Centers in Nairobi
(University of Nairobi, 2013-11)
The aim of this study was to determine the relationship between queuing management
practices and customer satisfaction at the customer care centers for the mobile phone
providers in Nairobi, and to establish the principles ...
Adoption of Social Marketing Concept by Private Hospitals in Nairobi
(2011-10)
The purpose of this study is to determine the extent to which hospitals have adopted
social marketing concept and determine factors hindering social marketing among
hospitals in Nairobi. The study used a descriptive ...
Application of E-business Strategy and Performance of Abercrombie & Kent (Kenya) Limited
(University of Nairobi, 2013-07)
Maintaining a sustainable competitive advantage is a challenging mission for many companies, and more so in the realm of e-business where, due to ever-changing developments, few sources of competitive advantage remain ...
The Effect of Voluntary Disclosure on Stock Returns of Companies Listed at the Nairobi Securities Exchange
(University of Nairobi, 2013-11)
Managers execute their steward role of managing the affairs of the organizations on
behalf of the shareholders. They are therefore required to report their conduct and
practices to them periodically. To protect the ...
The Influence of Capital Resources on Performance of Police Officers in Starehe Division, Nairobi County - Kenya
(University of Nairobi, 2016)
The purpose of this study was to evaluate the influence of capital resources of performance of police officers in Starehe Division, Nairobi County in Kenya. Capital resources are all assets available to the police officers ...
The January Effect and Market Returns: Evidence From the Nairobi Securities Exchange
(University of Nairobi, 2013-10)
The January effect is attributed to a general increase in stock prices in January. It is a
phenomenon that has been observed since 1925, and researchers have found that the anomaly has
existed for more than half a century ...
The Effect of Corporate Social Responsibility on Financial Performance of Socially Screened Out Companies Listed at Nairobi Securities Exchange.
(University of Nairobi, 2015)
A business cannot thrive on a fraction of its stakeholders while excluding the others.
In recent years, organizations have embraced corporate social responsibility and
incorporated corporate social responsibility activities ...
Determinants of Treasury Bonds Uptake in Kenya
(University of Nairobi, 2015)
Treasury bonds are an important component of a country’s financial system and represent a
critical component of central banks’ monetary policy. They act as a bench mark interest rate and
form part of the yield curve, ...
Employee Empowerment Practices Among Mobile Telephone Service Providers in Kenya
(University of Nairobi, 2013-11)
Human resource is one of those capital resources of an organization which not only
increases the efficiency and the effectiveness of the organization but it act as a sheer
source of competitive advantage which is inimitable. ...
Supply Chain Management Practices and Performance of Kenya Tea Development Agency Managed Factories
(University of Nairobi, 2013)
A study was carried out to establish the relationship between supply chain management
practices and performance of KTDA managed tea factories. The study sought to achieve
two specific objectives: to determine the supply ...