| dc.description.abstract | This study was set to assess the influence of learner support services in the
implementation of distance learning in Kenyatta University. In doing so ,the study
had four objectives, to establish the administrative support offered to the distance
learning students on the implementation of distance learning in Kenyatta University
to analyze the tutors’ feedback in providing and promoting access to learner support
services in the implementation of distance learning in Kenyatta university, was also
to describe the learning resources in learner support in Kenyatta University and also
to assess the infrastructure in the implementation of distance learning in Kenyatta
university .The study was based on the theory of constructivism. The administrative
support, tutors’ feedback, learning resources and infrastructure was the independent
variables whereas the effective implementation of distance learning was the
dependent variable. The research design of this study was descriptive survey which
sought to find answers to questions generated from the statement of the problem.
The study population targeted students undertaking courses at Kenyatta University
through distance learning in second and third years. Four regional centres were
sampled randomly providing 10 % of the targeted number of respondents. The
researcher used questionnaire to collect data that was analyzed quantitatively and
qualitatively. The results of the data analysis were presented using frequency
distribution tables. The study established that Kenyatta University has tried to alert
students on the criteria by which their assignments and examinations are graded,
there is a planned day for all distance learners to interact, there is need to be giving
pre-enrollment counseling to the students, students acquire assignments through
learning services, there is tutor-student dialogue and information is passed through
computers, e-mails, telephone, video and mobile phone | en_US |
