Browsing Faculty of Education (FEd) by Author "Gichohi, Stephen M"
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Factors influencing implementation of rapid results approach: a case of department of immigration services head office in Nairobi, Kenya
Gichohi, Stephen M (University of Nairobi,, 2014)Service delivery in the public sector is a central issue towards results measurement as well as facilitating the development agenda of a country. Poor service delivery often leads to citizenry dissatisfaction with the ...