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Now showing items 2221-2230 of 2254
Service Delivery Design Practices and Customer Satisfaction Among Commercial Banks in Kenya
(University of Nairobi, 2014)
Consumers all over the world have become more quality conscious hence there has been an increased customer
demand for higher quality service. The purpose of service design is to have processes that consistently deliver
high ...
Dynamic Simulation Model for Socio-economic Impact of E-health Tools in Cervical Cancer Management in Kenya
(University of Nairobi, 2014-12)
Apart from cost effectiveness, e-health tools optimize cervical cancer management. An understanding of the impact of e-health interventions will inform policy.
The aim of this study was to assess the clinical and social ...
Development of the Female Self and National Identity in Selected Kenyan Women’ S Writings
(University of Nairobi, 2014)
This .study sets out to investigate development of the female self and national identity in
selected Kenyan women's writings. The interrogation of the numerous female identities that are
the concern of t .s study focuses ...
Kimeru Word - Formation Processes: an Onomasiological Approach
(University of Nairobi, 2014-10)
This research project focuses on the Kimeru word
-
formation processes
within
an
onomasiological
theoretical framework.
It
endeavours t
o
:
identify the word
-
formation
processes in Kimeru Language;
investigate ...
An Examination of Truck Driver’s Willingness to Report Allegations and Incidences of Bribery: the Case of Malaba Border Point
(University of Nairobi, 2014-10)
The general objective of the study was to examine truck driver’s willingness to report allegations
and incidences of bribery at Malaba border point. In order to achieve this, the study looked at
the nature of the cases ...
Challenges of Online Recruitment and Selection in United Nations Humanitarian Agencies in Nairobi
(University of Nairobi, 2014)
The objective of the study was to identify the challenges of online recruitment and
selection in the United Nations humanitarian organizations in Nairobi. The study adopted a
descriptive cross-sectional survey research ...
E-business and Operating Efficiency of Commercial Banks in Kenya
(University of Nairobi, 2014)
This research sought to determine the impact of e-business on operating efficiency of
commercial banks in Kenya and the challenges faced while implementing e-business.
Data was collected using questionnaires and analyzed ...
Effects of Earnings Announcement on the Share Price for Firms Listed at the Nairobi Securities Exchange
(University of Nairobi, 2014)
This study was undertaken with a view of establishing whether earnings announcements affect
the stock prices of firms listed at the Nairobi Securities Exchange for the years 2009-2013.The
objective of study was to determine ...
Influence of Customer Retention Strategies on Performance of Insurance Companies in Nairobi, Kenya
(University of Nairobi, 2014)
This study aimed
to
determine the influence of customer retention strategies on
performance of insurance companies in Nairobi, Kenya.
The study was a cross-
sectional
descriptive survey design which used quantitative ...
Root Cause Analysis in Horticulture Exporting Firms in Kenya
(University of Nairobi, 2014-11)
The purpose of this research was to investigate the application of root cause analysis in
the horticulture export industry in Kenya and explore the problem solving techniques
used in the industry and hence give recommendations ...